---
title: "Is Sumsub Support Systems down? Sumsub Support Systems status"
url: "https://www.openstatus.dev/status/sumsub/support-systems"
description: "Live Sumsub Support Systems status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Sumsub Support Systems down?

**Answer:** No, Sumsub Support Systems is not down. All Sumsub Support Systems systems are operational.

- Status: operational
- Checked: 2026-11-07T09:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Sumsub](/status/sumsub.md)
- Official status page: https://status.sumsub.com
- About: Support systems and means to contact Sumsub Support

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support Systems

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-28 | [Temporary ticketing system outage](https://stspg.io/yf8g40s5ykk0) | critical | 1h 27m |
| 2026-05-16 | [DDos attack](https://stspg.io/c5gw73lz2njj) | incident | 1d 3h |
| 2026-05-04 | [Support integration for Slack](https://stspg.io/xp5dqs6kxrz5) | minor | 14h 46m |

## Links

- HTML page: /status/sumsub/support-systems
- Service: /status/sumsub.md