---
title: "Is TecAlliance TOM Webservice down? TecAlliance TOM Webservice status"
url: "https://www.openstatus.dev/status/tecalliance/tom-webservice"
description: "Live TecAlliance TOM Webservice status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is TecAlliance TOM Webservice down?

**Answer:** No, TecAlliance TOM Webservice is not down. All TecAlliance TOM Webservice systems are operational.

- Status: operational
- Checked: 2026-11-07T08:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [TecAlliance](/status/tecalliance.md) / Order Platform
- Official status page: https://status.tecalliance.net
- About: Message processing for messages that are sent or retrieved / pulled via TOM Webservice (TecOpenMessaging) interface in the formats tXML and Edifact. It covers sending Availability Requests / Order / Reverse Messages and the download of Reverse Messages, Orders, Order Proposal. Affected Clients: - ERP with TOM WSDL integration - TecCom Portal - TecConnect 4.X TOM - Connect 5 - TX2 Station

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting TOM Webservice

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-19 | [Intermittent Order processing errors](https://stspg.io/4pmv7pjhhwl3) | major | 1h 32m |
| 2026-06-17 | [\[TecCom\] : Alert Order Platform \| TOM Webservice](https://stspg.io/7zty1q68g9s9) | critical | 3m |
| 2026-04-25 | [\[TecCom\] : Alert Order Platform \| TOM Webservice](https://stspg.io/zg7qjjws0pjl) | critical | 3m |
| 2026-03-23 | [\[TecCom\] : Alert Order Platform \| TOM Webservice](https://stspg.io/nt2f339031xj) | critical | 5m |

## Links

- HTML page: /status/tecalliance/tom-webservice
- Service: /status/tecalliance.md