---
title: "Is Level AI Voice of Customer down? Level AI Voice of Customer status"
url: "https://www.openstatus.dev/status/thelevel/voice-of-customer"
description: "Live Level AI Voice of Customer status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Level AI Voice of Customer down?

**Answer:** No, Level AI Voice of Customer is not down. All Level AI Voice of Customer systems are operational.

- Status: operational
- Checked: 2026-11-07T10:20:02Z
- User reports in the last 15 minutes: 0
- Part of: [Level AI](/status/thelevel.md)
- Official status page: https://statuspage.thelevel.ai

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Voice of Customer

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-21 | [Charts Failing to Load Data](https://stspg.io/2bn0rdl9d8g1) | major | 5d 1h |
| 2026-08-10 | [Delay in data transfer for analytics & exports](https://stspg.io/crq6t8pxqd92) | minor | 19h 23m |
| 2026-06-23 | [Delay in data transfer](https://stspg.io/hhhjk3tctnr5) | minor | 3h 56m |
| 2026-06-15 | [Delay in data transfer for analytics & exports](https://stspg.io/jt8ht5lng0m0) | minor | 22h 46m |
| 2026-04-01 | [Delayed Processing of Conversation Summaries, iCSAT and Instascore](https://stspg.io/jbsd8d3j4cym) | minor | 16h 58m |

## Links

- HTML page: /status/thelevel/voice-of-customer
- Service: /status/thelevel.md