---
title: "Is ThousandEyes Customer Success Chat down? ThousandEyes Customer Success Chat status"
url: "https://www.openstatus.dev/status/thousandeyes/customer-success-chat"
description: "Live ThousandEyes Customer Success Chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is ThousandEyes Customer Success Chat down?

**Answer:** No, ThousandEyes Customer Success Chat is not down. All ThousandEyes Customer Success Chat systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [ThousandEyes](/status/thousandeyes.md) / ThousandEyes Platform and API
- Official status page: https://status.thousandeyes.com
- About: This is a measure of availability for services related to support chats

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Success Chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-26 | [Investigating Possible Degradation of the Chat with Support](https://stspg.io/ghclhq49ncr5) | incident | 1d 7h |
| 2026-08-25 | [Investigating possible degradation of the Support Page](https://stspg.io/1t1991tyms1t) | incident | 2d 7h |

## Links

- HTML page: /status/thousandeyes/customer-success-chat
- Service: /status/thousandeyes.md