---
title: "Is Tidio API down? Tidio API status"
url: "https://www.openstatus.dev/status/tidio/api"
description: "Live Tidio API status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Tidio API down?

**Answer:** No, Tidio API is not down. All Tidio API systems are operational.

- Status: operational
- Checked: 2026-11-07T06:40:22Z
- User reports in the last 15 minutes: 0
- Part of: [Tidio](/status/tidio.md)
- Official status page: https://status.tidio.com
- About: Affects web, mobile and desktop applications

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting API

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-28 | [Webhook events not being delivered](https://stspg.io/791xx158x0cx) | minor | 1h 54m |
| 2026-04-09 | [Degraded performance for some users](https://stspg.io/9kwqf8h59161) | minor | 2h 8m |
| 2026-01-15 | [Connectivity issues for some users](https://stspg.io/ymvhv0w75g7d) | major | 29m |
| 2025-11-18 | [Connectivity issues for some users](https://stspg.io/lfh4lql6wkgr) | incident | 8h 25m |
| 2025-05-14 | [Help Desk issues - difficulties in sending tickets](https://stspg.io/m9kp88j3675k) | major | 2h 41m |

## Links

- HTML page: /status/tidio/api
- Service: /status/tidio.md