---
title: "Is Trustpilot custom template down? Trustpilot custom template status"
url: "https://www.openstatus.dev/status/trustpilot/custom-template"
description: "Live Trustpilot custom template status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Trustpilot custom template down?

**Answer:** We don't have live data for Trustpilot custom template right now. Check the official Trustpilot custom template status page.

- Status: unknown
- Checked: 2026-11-07T05:00:02Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Trustpilot](/status/trustpilot.md) / invitation-reviews
- Official status page: https://status.trustpilot.com
- About: Sending of custom invitation template emails

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting custom template

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-03-27 | [Service Outage: Zapier Integration invitation sending](https://stspg.io/6vbyq7mhkdnm) | major | 3h 37m |
| 2024-11-28 | [Delays Sending Review Invitations Emails](https://stspg.io/37yhn4dxp08y) | minor | 4d 14h |
| 2024-10-10 | [Delays Sending Review Invitations Emails](https://stspg.io/4k9g9jkbl576) | incident | 7h 52m |
| 2024-09-10 | [Invitation emails using custom templates in queue](https://stspg.io/x3pmsvdx049g) | minor | 2h 2m |
| 2024-09-05 | [Delays sending review invitation emails using a custom template](https://stspg.io/dp5lhwpy0ymw) | major | 1d 17h |

## Links

- HTML page: /status/trustpilot/custom-template
- Service: /status/trustpilot.md