---
title: "Is UserTesting Video Playback down? UserTesting Video Playback status"
url: "https://www.openstatus.dev/status/usertesting/video-playback"
description: "Live UserTesting Video Playback status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is UserTesting Video Playback down?

**Answer:** No, UserTesting Video Playback is not down. All UserTesting Video Playback systems are operational.

- Status: operational
- Checked: 2026-11-07T00:06:41Z
- User reports in the last 15 minutes: 0
- Part of: [UserTesting](/status/usertesting.md) / Video Management
- Official status page: https://status.usertesting.com
- About: Playing videos, clips, and highlight reels.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Video Playback

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-11-06 | [We're investigating reports that the dashboard is extremely slow or not loading for some users](https://stspg.io/sgw8z6sp40xk) | minor | 1h 29m |
| 2025-10-10 | [Issue affecting the video player](https://stspg.io/k426hj1fw5md) | minor | 1h 57m |
| 2025-04-08 | [We're investigating an outage at app.usertesting.com. This issue will affect log in for both customers and contributors](https://stspg.io/4cx55gxjxdrs) | critical | 1h 3m |

## Links

- HTML page: /status/usertesting/video-playback
- Service: /status/usertesting.md