---
title: "Is verloop Web Chat down? verloop Web Chat status"
url: "https://www.openstatus.dev/status/verloop/web-chat"
description: "Live verloop Web Chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is verloop Web Chat down?

**Answer:** No, verloop Web Chat is not down. All verloop Web Chat systems are operational.

- Status: operational
- Checked: 2026-11-07T07:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [verloop](/status/verloop.md)
- Official status page: https://status.verloop.io
- About: Chat interface used by customers / bots / agents to respond to customer queries.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Web Chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-02-17 | [Verloop bots on India / US region are down.](https://stspg.io/8z4ykm667m9n) | major | 1h 35m |
| 2025-01-08 | [MENA Region BOTS and Agent Portal is down.](https://stspg.io/6kzdw1ppb2ln) | critical | 45m |
| 2024-12-09 | [Degraded performance on chat and voice calls.](https://stspg.io/mqvp0mm5967h) | minor | 1h 10m |
| 2024-08-01 | [BOTs are not responding to customer chat](https://stspg.io/hm0xtbvq0hzc) | major | 16h 57m |
| 2024-07-30 | [Middle east customers might face some intermittent issues due to global network outage of MS Azure.](https://stspg.io/5m3gjw0mm0ws) | major | 20h 26m |

## Links

- HTML page: /status/verloop/web-chat
- Service: /status/verloop.md