---
title: "Is Alida Help Center & Alida Academy down? Alida Help Center & Alida Academy status"
url: "https://www.openstatus.dev/status/visioncritical/help-center-alida-academy"
description: "Live Alida Help Center & Alida Academy status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Alida Help Center & Alida Academy down?

**Answer:** No, Alida Help Center & Alida Academy is not down. All Alida Help Center & Alida Academy systems are operational.

- Status: operational
- Checked: 2026-11-07T08:30:21Z
- User reports in the last 15 minutes: 0
- Part of: [Alida](/status/visioncritical.md)
- Official status page: https://status.visioncritical.com
- About: Product Support and Knowledge Base

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Help Center & Alida Academy

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-06-02 | [Error Accessing Help Center through Alida Platform](https://stspg.io/zyhkqqtb9t8t) | minor | 23m |
| 2024-09-11 | [Survey links leading to error message](https://stspg.io/lhc2b0t4675m) | minor | 7h 19m |

## Links

- HTML page: /status/visioncritical/help-center-alida-academy
- Service: /status/visioncritical.md