---
title: "Is Ytel Voice Calls down? Ytel Voice Calls status"
url: "https://www.openstatus.dev/status/ytel/voice-calls"
description: "Live Ytel Voice Calls status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Ytel Voice Calls down?

**Answer:** No, Ytel Voice Calls is not down. All Ytel Voice Calls systems are operational.

- Status: operational
- Checked: 2026-11-07T00:06:41Z
- User reports in the last 15 minutes: 0
- Part of: [Ytel](/status/ytel.md) / CCaaS - Contact Center - ycc.ytel.com
- Official status page: https://status.ytel.com
- About: Inbound & Outbound call completion

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Voice Calls

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-01 | [Google Cloud Services – Elevated Latency effecting voice calls](https://stspg.io/j8ptyk4lwl9r) | minor | 6h 24m |
| 2026-06-14 | [Voice Calls not completing as expected](https://stspg.io/3nyxq83y6y6p) | major | 3h 19m |
| 2025-12-09 | [Agents unable to login and voice call degraded performance](https://stspg.io/ggyw0c8rvzx4) | minor | 1h 5m |
| 2025-11-13 | [Ytel Contact Center Outbound Call Connections](https://stspg.io/ynghqpf2sxp9) | minor | 1h 20m |
| 2025-09-26 | [Agents unable to login and voice call degraded performance. Less than 10 customers impacted.](https://stspg.io/tvg32qdg6pk0) | minor | 1h 39m |

## Links

- HTML page: /status/ytel/voice-calls
- Service: /status/ytel.md