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Create your status pageNo, Dropbox Support Services is not down. It is operational. Below you'll find the live Support Services status, uptime over the last 45 days, and recent incidents affecting Support Services.
Support services - Email support, phone support, chat support, help center, community
Dropbox Chat unavailable
majorStarted Nov 14, 2025, 8:00 PM · Resolved Nov 14, 2025, 9:11 PM
Dropbox.com was down
incidentStarted Nov 12, 2024, 11:05 PM · Resolved Nov 12, 2024, 11:05 PM
Dropbox may not be working as expected
minorStarted Oct 23, 2024, 6:24 PM · Resolved Oct 23, 2024, 6:59 PM
Phone support may not be working as expected for some Team Admins
minorStarted Jun 22, 2024, 1:47 AM · Resolved Jun 22, 2024, 5:46 AM
Single Sign-On (SSO) may not be working as expected
incidentStarted May 13, 2024, 3:31 PM · Resolved May 14, 2024, 12:14 AM