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Create your status pageNo, Shopify Point of Sale is not down. It is operational. Below you'll find the live Point of Sale status, uptime over the last 45 days, and recent incidents affecting Point of Sale.
Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.
majorStarted Jun 3, 2026, 1:27 PM · Resolved Jun 4, 2026, 4:45 AM
Some POS transactions are not completing on iOS devices Actions
majorStarted Jun 24, 2025, 5:46 PM · Resolved Jun 24, 2025, 8:52 PM
Some merchants are encountering errors within their admin
majorStarted Oct 25, 2022, 3:50 PM · Resolved Oct 25, 2022, 6:31 PM
We are investigating an issue preventing web traffic to our servers
majorStarted Jun 21, 2022, 6:59 AM · Resolved Jun 21, 2022, 8:11 AM
Login issues affecting some merchants
minorStarted Mar 18, 2020, 9:16 PM · Resolved Mar 19, 2020, 12:54 AM