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Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments
minorStarted Jun 10, 2026, 3:01 PM · Resolved Jun 10, 2026, 4:54 PM
Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.
majorStarted Jun 3, 2026, 1:27 PM · Resolved Jun 4, 2026, 4:45 AM
Shop Pay unavailable
minorStarted Jun 24, 2025, 10:57 PM · Resolved Jun 24, 2025, 11:30 PM
Some POS transactions are not completing on iOS devices Actions
majorStarted Jun 24, 2025, 5:46 PM · Resolved Jun 24, 2025, 8:52 PM
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
criticalStarted Mar 13, 2023, 3:24 PM · Resolved Mar 13, 2023, 4:05 PM