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Create your status pageNo, Twilio Conversation Intelligence is not down. It is operational. Below you'll find the live Conversation Intelligence status, uptime over the last 45 days, and recent incidents affecting Conversation Intelligence.
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Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory
minorStarted Oct 6, 2026, 8:16 PM · Resolved Oct 6, 2026, 9:11 PM
Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available
minorStarted Sep 24, 2026, 2:37 PM · Resolved Sep 24, 2026, 7:35 PM
AI Terms Page Presented When Using Twilio Conversations
minorStarted Aug 3, 2026, 10:02 PM · Resolved Aug 3, 2026, 11:44 PM
Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators
minorStarted Jun 30, 2026, 9:57 PM · Resolved Jul 1, 2026, 12:04 AM
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
minorStarted Jun 17, 2026, 2:18 PM · Resolved Jun 18, 2026, 7:10 AM