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No, Twilio Conversation Intelligence (classic) is not down. It is operational. Below you'll find the live Conversation Intelligence (classic) status, uptime over the last 45 days, and recent incidents affecting Conversation Intelligence (classic).
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Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory
minorStarted Oct 6, 2026, 8:16 PM · Resolved Oct 6, 2026, 9:11 PM
500 Errors for Conversations Classic Conversations Updates
minorStarted Oct 2, 2026, 6:29 PM · Resolved Oct 2, 2026, 7:52 PM
Delay with transcript availability in Twilio Console
minorStarted Aug 17, 2026, 2:32 PM · Resolved Aug 17, 2026, 5:37 PM
AI Terms Page Presented When Using Twilio Conversations
minorStarted Aug 3, 2026, 10:02 PM · Resolved Aug 3, 2026, 11:44 PM
Delays in Transcription being available
minorStarted Jul 28, 2026, 3:20 PM · Resolved Jul 28, 2026, 6:45 PM