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Create your status pageNo, Zoom Chat Agent is not down. It is operational. Below you'll find the live Chat Agent status, uptime over the last 45 days, and recent incidents affecting Chat Agent.
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Service Degradation Affecting Zoom Voice Agent Service.
minorStarted Jun 29, 2026, 6:17 AM · Resolved Jun 29, 2026, 8:31 AM
Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
minorStarted May 27, 2026, 3:33 PM · Resolved May 27, 2026, 8:28 PM