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A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
incidentStarted Aug 14, 2026, 3:40 AM · Resolved Aug 14, 2026, 3:49 AM
Service Degradation Affecting CX Analytics
minorStarted Aug 11, 2026, 6:00 PM · Resolved Aug 11, 2026, 6:27 PM
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
incidentStarted Aug 11, 2026, 2:48 PM · Resolved Aug 11, 2026, 3:13 PM
Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
minorStarted Aug 5, 2026, 2:53 PM · Resolved Aug 5, 2026, 3:52 PM
Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region
incidentStarted Aug 5, 2026, 12:44 PM · Resolved Aug 5, 2026, 12:56 PM