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Create your status pageNo, Zoom Voice (Inbound/Outbound) is not down. It is operational. Below you'll find the live Voice (Inbound/Outbound) status, uptime over the last 45 days, and recent incidents affecting Voice (Inbound/Outbound).
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Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region
incidentStarted Oct 4, 2026, 8:05 AM · Resolved Oct 4, 2026, 8:20 AM
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
incidentStarted Oct 1, 2026, 4:08 PM · Resolved Oct 1, 2026, 5:53 PM
A small subset of ZCC customers may have experienced inbound call failures in Unites States
incidentStarted Jun 5, 2026, 4:36 AM · Resolved Jun 5, 2026, 4:46 AM
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.
incidentStarted May 21, 2026, 4:40 PM · Resolved May 21, 2026, 4:52 PM
Service Degradation Affecting Zoom Contact Center in North America Region
incidentStarted Apr 2, 2026, 9:05 PM · Resolved Apr 2, 2026, 9:18 PM