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Create your status pageNo, Zoom Zoom AIC is not down. It is operational. Below you'll find the live Zoom AIC status, uptime over the last 45 days, and recent incidents affecting Zoom AIC.
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Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
incidentStarted Aug 11, 2026, 2:48 PM · Resolved Aug 11, 2026, 3:13 PM
Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
minorStarted May 27, 2026, 3:33 PM · Resolved May 27, 2026, 8:28 PM