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Create your status pageNo, Zoom Contact Center is not down. It is operational. Below you'll find the live Zoom Contact Center status, uptime over the last 45 days, and recent incidents affecting Zoom Contact Center.
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Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
incidentStarted Oct 1, 2026, 4:08 PM · Resolved Oct 1, 2026, 5:53 PM
Service Degradation Affecting Zoom Services
incidentStarted Sep 9, 2026, 1:09 AM · Resolved Sep 10, 2026, 12:12 AM
Service Degradation Affecting Email in Zoom Contact Center Services in North America
incidentStarted Sep 4, 2026, 5:46 PM · Resolved Sep 4, 2026, 5:55 PM
Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region
incidentStarted Sep 3, 2026, 1:42 PM · Resolved Sep 3, 2026, 2:00 PM
Service Degradation Affecting Multiple Services in US and Europe
incidentStarted Jul 22, 2026, 1:12 PM · Resolved Jul 22, 2026, 1:23 PM